The washing machine displays an error indicating that water has been detected over the safe water level.
This issue is typically caused by a malfunction in the water level sensor or a blockage in the water inlet system.
Check the water level sensor for any damage or debris. Ensure that the water inlet is not blocked and is functioning correctly. If the problem persists, contact a service technician.
The washer stops mid-cycle and indicates an unbalanced load error.
An uneven distribution of laundry can prevent the washer from spinning properly.
Pause the cycle and redistribute the laundry evenly around the drum. Remove some items if the washer is overloaded. Restart the cycle.
The door of the washing machine does not lock, or the lock indicator does not turn off.
The door may not be closed properly, or there could be an issue with the door lock mechanism.
Ensure the door is firmly closed. Check the door lock mechanism for any obstructions or faults. If the error persists, consult a technician.
The washer detects too many suds during the washing cycle and pauses.
This is usually caused by using too much detergent or non-HE detergent.
Use the recommended amount of HE detergent. If excessive suds are present, run a rinse cycle without detergent.
The washing machine is not draining properly, and water remains in the drum.
This can be due to a clogged debris filter or a blockage in the drain hose.
Clean the debris filter and check the drain hose for any clogs or kinks. Ensure the drainage system is clear.
The washer loses power mid-cycle and stops operating.
This can be due to a power outage or an internal electrical issue.
Check the power supply and ensure the washer is properly plugged in. Restart the cycle. If the issue continues, contact a professional.
The water temperature does not match the selected settings during a wash cycle.
There may be a problem with the temperature sensor or the water heater.
Check the temperature settings and ensure they are set correctly. If the problem persists, inspect the temperature sensor and heating element.
The washer vibrates excessively or makes unusual noises during operation.
Possible causes include an unbalanced load, incorrect leveling of the machine, or worn-out drum bearings.
Ensure the washer is level and the load is evenly distributed. Check for any loose parts and tighten them. If the noise continues, consult a technician.
The washer fails to spin or spins inadequately.
Common causes include an unbalanced load, faulty motor, or a worn-out belt.
Redistribute the load and ensure the washer is not overloaded. If the issue persists, inspect the motor and drive belt for wear or damage.
The washer displays error codes that are not listed in the manual.
These codes can indicate various issues, including sensor malfunctions or software errors.
Refer to the manual for common error codes. If the code is not listed, reset the washer and consult Samsung support for further assistance.