Home Back

Samsung WA50F9A6D*, WA50F9A7D*, WA50F9A8D*

COMMON PROBLEMS


Washer Not Starting


The washing machine fails to start or respond when the power button is pressed.


Cause


Possible causes include an unplugged power cord, a tripped circuit breaker, or an open lid preventing the machine from starting.


Solution


Ensure the washer is properly plugged into a working outlet and the circuit breaker is not tripped. Confirm that the lid is securely closed.



Not Draining or Spinning


The washer finishes the cycle but does not drain water or spin clothes dry.


Cause


Drainage issues may stem from a clogged drain hose, a blocked pump filter, or an unbalanced load.


Solution


Inspect and clear any clogs in the drain hose and clean the pump filter. Make sure the load is evenly distributed in the drum.



Leaking Water


Water is found leaking from the washing machine during or after use.


Cause


Leaks may be due to loose or damaged inlet and drain hoses, or a compromised door seal.


Solution


Check and tighten hose connections, and inspect hoses for damage. Examine the door seal for any cracks or debris.



Excessive Vibration or Noise


The washing machine vibrates excessively or makes noise during operation.


Cause


This can occur if the washer is not level or if clothes are not evenly distributed inside the drum.


Solution


Adjust the washer's feet to ensure it is level. Redistribute clothes evenly in the drum to balance the load.



Not Filling with Water


The washer does not fill with water at the start of the cycle.


Cause


Potential causes include closed water supply valves or clogged inlet screens.


Solution


Turn the water supply valves fully open and clean the inlet screens where the hoses connect to the washer.



Error Codes


The washer displays error codes on the control panel.


Cause


Error codes can indicate issues such as an unbalanced load, door not closed, or water supply problems.


Solution


Refer to the user manual for explanations of specific error codes and follow recommended troubleshooting steps.



Detergent Issues


Problems with detergent not dispensing properly or residue left on clothes.


Cause


Clogged detergent drawer or using non-high-efficiency detergent.


Solution


Clean the detergent drawer and ensure only high-efficiency (HE) detergent is used.



Bad Odors


Unpleasant smells coming from the washing machine.


Cause


Odors can result from mold or mildew buildup inside the drum.


Solution


Run a cleaning cycle with washing machine cleaner or a mixture of vinegar and baking soda. Leave the door open after use to allow the drum to dry.